Showing 1 - 20 results of 22 for search 'Hernon, Peter', query time: 0.05s Refine Results
  1. 1
    Statistics : a component of the research process
    by Hernon, Peter
    Published 1994
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  2. 2
    Service quality in academic libraries
    by Hernon, Peter
    Published 1996
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  3. 3
    GPO's depository library program : a descriptive analysis
    by Hernon, Peter
    Published 1985
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  4. 4
    U.S. government on the Web : getting the information you need
    by Hernon, Peter
    Published 2001
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  5. 5
    Assessing service quality : satisfying the expectations of library customers
    by Hernon, Peter
    Published 1998
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  6. 6
    Delivering satisfaction and service quality : a customer-based approach for libraries
    by Hernon, Peter
    Published 2001
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  7. 7
    Federal information policies in the 1980s : conflicts and issues
    by Hernon, Peter
    Published 1987
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  8. 8
    Assessing service quality : satisfying the expectations of library customers
    by Hernon, Peter
    Published 2010
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  9. 9
    Evaluation and library decision making
    by Hernon, Peter
    Published 1990
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  10. 10
    An action plan for outcomes assessment in your library
    by Hernon, Peter
    Published 2002
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  11. 11
    Public access to government information : issues, trends, and strategies
    by Hernon, Peter
    Published 1988
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  12. 12
    Under the influence : the unauthorized story of the Anheuser-Busch dynasty
    by Hernon, Peter, 1947-
    Published 1991
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  13. 13
    Financial management in academic libraries : data-driven planning and budgeting
    Connect to this title online (unlimited simultaneous users allowed; 325 uses per year)
    Electronic eBook
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  14. 14
    Federal government provision of public information issues related to public access, technology, and laws/regulations : for Government Information Technology Project, Communications and Information Technology Program, Office of Technology Assessment, U.S. Congress, in response to RPF-10/14
    by McClure, Charles R.
    Published 1984
    Other Authors: “…Hernon, Peter…”
    Government Document Microfilm Book
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  15. 15
    Improving the quality of reference service for government publications
    by McClure, Charles R.
    Published 1983
    Other Authors: “…Hernon, Peter…”
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  16. 16
    Depository library use of technology : a practitioner's perspective
    Published 1993
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  17. 17
    Viewing library metrics from different perspectives : inputs, outputs, and outcomes
    by Dugan, Robert E., 1952-
    Published 2009
    Other Authors: “…Hernon, Peter…”
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  18. 18
    U.S. scientific and technical information (STI) policies : views and perspectives
    Published 1989
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  19. 19
    Outcomes assessment in higher education : views and perspectives
    Published 2004
    Other Authors: “…Hernon, Peter…”
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  20. 20
    United States government information policies : views and perspectives
    Published 1989
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