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  1. 1
    Care to compete? : secrets from America's best companies on managing with people and profits in mind

    Care to compete? : secrets from America's best companies on managing with people and profits in mind by Rosenbluth, Hal F.

    Published 1998
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  2. 2
    The customer comes second : and other secrets of exceptional service

    The customer comes second : and other secrets of exceptional service by Rosenbluth, Hal F.

    Published 1992
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