Showing 1 - 2 results of 2 for search 'Vavra, Terry G.', query time: 0.01s Refine Results
  1. 1
    Aftermarketing : how to keep customers for life through relationship marketing
    by Vavra, Terry G.
    Published 1992
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  2. 2
    The customer delight principle : exceeding customers' expectations for bottom-line success
    by Keiningham, Timothy L.
    Published 2001
    Other Authors: “…Vavra, Terry G.…”
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