Winning banks : managing service quality for customer satisfaction /
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Rolling Meadows. Ill. :
Bank Administration Institute,
[1989]
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| Subjects: |
| Physical Description: | ix, 149 pages ; 24 cm |
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| ISBN: | 1555201024 |