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911226t19921992nyua b 000 0 eng |
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|a 91048064
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|a 0814477844
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|a (OCoLC)25130858
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|a STAM
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|a HF5415.5
|b .B436 1992
|
| 100 |
1 |
|
|a Bell, Chip R.
|0 http://id.loc.gov/authorities/names/n79080524
|
| 245 |
1 |
0 |
|a Managing knock your socks off service /
|c Chip R. Bell and Ron Zemke.
|
| 264 |
|
1 |
|a New York, NY :
|b AMACOM,
|c [1992]
|
| 264 |
|
4 |
|c ©1992
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| 300 |
|
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|a xii, 210 pages :
|b illustrations ;
|c 23 cm
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| 336 |
|
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|a text
|b txt
|2 rdacontent
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| 337 |
|
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|a unmediated
|b n
|2 rdamedia
|
| 338 |
|
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|a volume
|b nc
|2 rdacarrier
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| 504 |
|
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|a Includes bibliographical references
|
| 650 |
|
0 |
|a Customer services.
|0 http://id.loc.gov/authorities/subjects/sh85034965
|
| 650 |
|
7 |
|a Customer services.
|2 fast
|0 (OCoLC)fst00885545
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| 700 |
1 |
|
|a Zemke, Ron.
|0 http://id.loc.gov/authorities/names/n80110217
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|b 240628
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|b 2016-12-01
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| 952 |
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|p Circulating
|a Santa Clara University
|b Santa Clara Main Campus
|c University Library
|d University Library ARS Main Stacks
|t 0
|e HF5415.5 .B436 1992
|h Library of Congress classification
|i book
|m 35098103021849
|n c.1
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