A passion for excellence : the leadership difference /

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Bibliographic Details
Main Author: Peters, Thomas J.
Other Authors: Austin, Nancy
Format: Book
Language:English
Published: New York, N.Y. : Warner Books, 1986.
Edition:Warner books edition.
Subjects:

MARC

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245 1 2 |a A passion for excellence :  |b the leadership difference /  |c Tom Peters, Nancy Austin. 
246 3 |a Passion for excellence 
250 |a Warner books edition. 
264 1 |a New York, N.Y. :  |b Warner Books,  |c 1986. 
264 4 |c ©1985 
300 |a xxv, 575 pages ;  |c 21 cm 
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500 |a Reprint. Originally published: New York : Random House, c1985. 
500 |a Includes index. 
504 |a Bibliography: pages [561]-562. 
505 0 |a A blinding flash of the obvious -- MBWA: the technology of the obvious -- Integrity and the technology of the obvious -- Common courtesy: the ultimate barrier to competitor entry -- No such thing as a commodity -- "Mere preception": on the irreducible humanness of customers -- Qualtiy is not a technique -- The "smell" of the customer -- The mythology of innovation, or a skunkworks tale -- Three skunks -- The context of innovation -- The "smell" of innovation -- Bone-deep beliefs -- Ownership -- ApplauseApplause -- Attention, symbols, drama, vision--and love -- Transformations and enhancements: small wins, debureaucratizing and pockets of excellence -- Coaching -- Doing MBWA -- Excellence in school leadership -- What price excellence. 
650 0 |a Industrial management  |z United States.  |0 http://id.loc.gov/authorities/subjects/sh91004542 
650 7 |a Industrial management.  |2 fast  |0 (OCoLC)fst00971246 
651 7 |a United States.  |2 fast  |0 (OCoLC)fst01204155 
700 1 |a Austin, Nancy.  |0 http://id.loc.gov/authorities/names/n85011089 
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