Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance

Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance /

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Bibliographic Details
Main Author:	Stone, Florence M.
Format:	Book
Language:	English
Published:	New York : American Management Association, [2007]
Edition:	Second edition.
Subjects:	Mentoring in business. Employees > Coaching of. Employees > Counseling of. Employees > Training of. Employees.
Online Access:	View Table of contents only

Table of Contents:

Introduction : three ways to develop high-performance employees
Your role as a coach
Coaching as an ongoing responsibility
Let's talk : "should I say that?"
Coaching traps and problems
Why counsel troublesome people?
How to turn around problem employees and employees with problems
Let's talk : specific counseling sessions
Counseling dilemmas : traps and pitfalls to avoid
What mentoring can do to help high achievers- and you
Mentor as a role model, broker, advocate, and career counselor
Let's talk : face-to-face and e-conversations
Mentoring traps to avoid
Epilogue : your role as a leader.