The liberated CEO : the 9-step program to running a better business so it doesn't run you /

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Bibliographic Details
Main Author: Leonard, Scott, 1967- (Author)
Corporate Author: Ebooks Corporation
Format: Electronic eBook
Language:English
Published: Hoboken, New Jersey : John Wiley & Sons, Inc., [2014]
Subjects:
Online Access:Connect to this title online (unlimited simultaneous users allowed; 325 uses per year)

MARC

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100 1 |a Leonard, Scott,  |d 1967-  |e author. 
245 1 4 |a The liberated CEO :  |b the 9-step program to running a better business so it doesn't run you /  |c Scott A. Leonard. 
246 3 0 |a Nine step program to running a better business so it doesn't run you 
264 1 |a Hoboken, New Jersey :  |b John Wiley & Sons, Inc.,  |c [2014] 
300 |a 1 online resource (xvi, 192 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
533 |a Electronic reproduction.  |b Perth, W.A.  |n Available via World Wide Web. 
588 |a Description based on online resource; title from digital title page (viewed March 24, 2014). 
505 0 0 |a Machine generated contents note:   |t Smashing the Service Ceiling --   |t Living Proof --   |g ch. 1   |t Chart Your Rhumb Line (Plotting a Three--Dimensional Vision) --   |t Plan in Three-D --   |t Pretest Your Plan for Failure --   |t Building Milestones --   |t Notes --   |g ch. 2   |t Know Your Peak Zone --   |t Peak-Zone Manager --   |t Finding Your Peak Zone --   |t Hiring a Blended Team --   |t Trusting the Ropes --   |t Notes --   |g ch. 3   |t Smart Sourcing: Hire the Best---Outsource the Rest --   |t Hidden Costs of Full-Time Staff --   |t Insource Customer Relationships --   |t Competing on Knowledge --   |t Managing the Experts for Accountable Results --   |t Notes --   |g ch. 4   |t Give Your Crew Preflight Checklists --   |t Automated Workflows --   |t Set It and Forget It --   |t Notes --   |g ch. 5   |t How to Build a Service Brand (It's Not AboutYou) --   |t Hiring the Right People --   |t Empowering People to Help --   |t Embracing Disruption --   |t Anticipating and Closing the Customer's Loops --   |t Sweating the Small Stuff --   |t Notes --   |g ch. 6   |t Break the Service Ceiling with Systematic Customization --   |t Applying the Vitals Worksheet to Your Business --   |t Customization is Sweeping Key Industries --   |t Note --   |g ch. 7   |t Keeping a Loyal Crew --   |t Virtues of the TLO Mindset --   |t Viewing Employees as Assets Like Clients, Not Liabilities --   |t Communicating the Big Picture --   |t Fixing the Process Before You Blame the People --   |t Linking Compensation to the Appropriate Performance --   |t Participation, Training, and Transparency --   |t Notes --   |g ch. 8   |t Made to Sell: Changing the Watch --   |t If You Own It, You Don't Break It --   |t Profits and the 60-20-20 Formula --   |t Pillars of Valuation --   |t Notes --   |g ch. 9   |t Become an Expert in Your Field --   |t Rewards of Thought Leadership --   |t Notes --   |g ch. 10   |t Afterword: Ready for the Next Peak --   |t RIA Firms in Major Growth Trend --   |t Notes --   |t Appendixes Liberated CEO Extras --   |g Appendix A   |t Notes and Observations from Our Three-Year Global Sailing Trip --   |t Ode to Telemedicine --   |t Jetliner Travel Know-How --   |t Papa Sherpa's Five Golden Rules of Traveling Around the World with Kids --   |t Wireless Communications at Sea --   |t Balancing Act --   |g Appendix B   |t Further Reading and Related Resources. 
504 |a Includes bibliographical references and index. 
650 0 |a Strategic planning. 
650 0 |a Business planning. 
650 0 |a Management. 
710 2 |a Ebooks Corporation 
776 0 8 |i Print version:  |a Leonard, Scott, 1967-  |t Liberated CEO.  |d Hoboken, New Jersey : John Wiley & Sons, Inc., [2014]  |z 9781118653661  |w (DLC) 2013043163 
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