Table of Contents:
  • Machine generated contents note: pt. 1 GETTING STARTED WITH WORKING FROM HOME
  • ch. 1 Setting Up Your Workspace
  • Choosing the Right Spot in Your Home
  • Picking the best room
  • Creating an effective layout
  • Getting All the Equipment You Need
  • Desk and chair
  • Computer and monitor
  • Printer and scanner
  • Internet access
  • Phone service
  • Noise-cancelling headset and camera
  • Storage
  • Organizing Your Work Life (And Keeping It That Way)
  • Time
  • Workspace
  • Paperwork
  • Computers and other devices
  • Books and other reference materials
  • Adding Some Personal Touches
  • ch. 2 Ensuring Success with Important Work-at-Home Skills and Behaviors
  • Setting Goals and Priorities
  • Starting with goals
  • Deciding on priorities
  • Managing Your Time Well
  • Creating and sticking to a schedule
  • Making to-do lists
  • Conquering procrastination
  • Establishing Routines
  • Being Your Own IT Department
  • Increasing Your Healthy Productivity
  • Watching Out for Distractions
  • Overcoming Isolation
  • Staying Positive and Motivated
  • Putting positivity into practice
  • Understanding personal motivation
  • Being a team player and knowing you matter
  • Making Sure You Still Have a Personal Life
  • Establishing expectations
  • Setting boundaries
  • ch. 3 Following Virtual Team Meeting Etiquette
  • Checking Your Background
  • Looking Camera Ready
  • Minimizing Noise and Using the Mute Button
  • Speaking Clearly and Making Eye Contact
  • Remembering a Few Important Do's and Don'ts
  • Engaging in virtual meeting best practices
  • Steering clear of common mistakes
  • Practicing Patience v
  • pt. 2 STAYING IN TOUCH WITH SLACK
  • ch. 4 Getting Started with Slack
  • Reviewing Slack's Different Versions
  • Free plan
  • Standard plan
  • Plus plan
  • Enterprise Grid
  • Changing Your Slack Plan
  • Upgrading
  • Downgrading
  • Beginning Your Slack Journey with the Workspace
  • Creating a new Slack workspace
  • Signing in to an existing Slack workspace
  • Accessing your new workspace via a web browser
  • Using the Slack desktop app
  • Using the Slack mobile app
  • Introducing the Slack user interface
  • Summarizing Slack's Different Roles and Permissions
  • Administrative roles
  • Non-administrative roles
  • Managing member roles
  • Enterprise Grid roles and permissions
  • Starting Your New Workspace off on the Right Foot
  • Expanding your existing workspace
  • Configuring your member profile and key account settings
  • ch. 5 Targeting Your Communication with Slack Channels
  • Introducing Slack Channels
  • Exploring the Different Types of Slack Channels
  • Public channels
  • Private channels
  • Multi-workspace channels
  • Shared channels
  • Creating Public and Private Channels
  • Creating your first public channel
  • Building an intelligent channel structure
  • Viewing basic channel information
  • Adding Members to Existing Channels
  • Manual additions
  • Default workplace channels
  • Exploring Existing Public Channels
  • Communicating via Slack Channels
  • Posting simple channel messages
  • Understanding channel etiquette
  • ch. 6 Entering the Wonderful World of Slack Messages
  • Understanding Slack Messages
  • Sending a message
  • Performing basic message actions
  • Formatting your messages
  • Finding people in your workspace to message
  • Editing messages
  • Deleting messages
  • Muting conversations
  • Setting message-specific reminders
  • Saving direct messages and channel messages
  • Pinning direct messages to conversations
  • Creating special types of messages
  • Converting group direct messages into private channels
  • Using threads to create topic-specific containers
  • Sharing in Slack
  • Sharing files
  • Sharing messages
  • Forwarding Email to Slack
  • Communicating Outside of Slack
  • ch. 7 Staying Informed with Notifications, Statuses, and Feeds
  • Getting Your Arms around Notifications
  • Channel-specific notifications
  • Keyword-specific notifications
  • Direct messages from individuals and groups
  • Missed calls
  • DM reminders
  • Member join and leave messages
  • Threads and notifications
  • Concurrently notifying multiple users
  • Letting Others Know Your Availability
  • Setting your status
  • Viewing your colleagues' statuses
  • Editing your status
  • Clearing your status
  • Setting yourself to away/active
  • Unplugging with Do Not Disturb mode
  • Configuring Device-Specific Notifications
  • Enabling notifications on mobile devices
  • Understanding when settings collide
  • Finding Other Ways to Stay Current
  • Receiving emails on recent activity
  • Viewing mentions and reactions
  • pt. 3 FOCUSING ON ZOOM
  • ch. 8 Getting to Know Zoom's Suite of Communication Tools
  • Zoom's Core Services
  • Zoom Meetings & Chat
  • Main features and benefits
  • Plans and costs
  • Add-ons
  • Zoom Video Webinars
  • Main features and benefits
  • Plans and costs
  • Zoom Rooms
  • Main features and benefits
  • Plans and costs
  • Supercharging Zoom Rooms
  • Zoom Phone
  • Main features and benefits
  • Plans and costs
  • ch. 9 Setting Up Zoom
  • Taking Your First Steps
  • Creating a new Zoom account
  • Modifying your Zoom plan
  • Downloading and installing the Zoom desktop client
  • Signing in to the Zoom desktop client
  • Completing your Zoom profile
  • Getting to know the Zoom user interface
  • Reviewing Zoom Account Management
  • Adding new users to your Zoom account
  • Deactivating existing accounts
  • Deleting existing users from your Zoom account
  • Unlinking users from your Zoom account
  • Unlocking the power of Zoom user groups
  • Discussing the Importance of Zoom Roles
  • Reviewing Zoom's default roles
  • Creating new user roles
  • Changing an existing user's role
  • ch. 10 Connecting with Others via Zoom Meetings
  • Getting Started with Zoom Meetings
  • Reviewing Zoom's meeting-specific roles
  • Locating your personal Zoom information
  • Augmenting your Zoom meetings
  • Hosting Zoom Meetings
  • Inviting others to your current meeting
  • Planning a future Zoom meeting
  • Letting others in to your current meeting
  • Joining others' Zoom meetings
  • Putting your best foot forward
  • Performing Mid-Meeting Actions
  • Using virtual backgrounds
  • Managing and interacting with meeting participants
  • Using breakout rooms during meetings
  • ch. 11 Looking at Zoom Contact Management and Chatting
  • Managing Your Zoom Contacts
  • Adding contacts to your Zoom directory
  • Removing an existing contact from your Meetings & Chat directory
  • Inviting an existing Zoom contact to a new meeting
  • Adding internal contacts to an existing meeting
  • Performing contact-specific actions
  • Understanding User Status in Zoom
  • Getting familiar with Zoom's status icons
  • Changing your status in Meetings & Chat
  • Staying current with Zoom notifications
  • Chatting in Zoom
  • Exchanging messages with your individual Zoom contacts
  • Holding group chats
  • Creating threads in Zoom
  • Saving message drafts
  • Editing and deleting your messages
  • Referencing other Zoom members in a group discussion
  • Adding some flair to your messages
  • Uploading and sharing files in Zoom
  • Sending screenshots
  • Performing message-specific actions
  • pt. 4 TAKING ADVANTAGE OF MICROSOFT TEAMS
  • ch. 12 Navigating Microsoft Teams
  • Downloading, Installing, and Opening Teams
  • On the web
  • On a laptop or desktop computer
  • Taking a Quick Spin around Teams
  • Activity
  • Chat
  • Teams
  • Calendar
  • Calls
  • Files
  • Using Teams across Many Devices and Platforms
  • ch. 13 Starting Your First Team and Managing Your Settings
  • Creating a New Team
  • Inviting People to Your Team
  • During the team creation process
  • After the team creation process
  • Managing Your Team Settings
  • Managing Your User Settings
  • General
  • Privacy
  • Notifications
  • Devices
  • Permissions
  • Calls
  • ch. 14 Staying Connected to Others with Channels and Chat
  • Chatting in Teams
  • Sending Messages in Channels
  • Creating a New Channel
  • Configuring a Channel
  • Moving from a Channel to a Chat
  • Starting a private chat
  • Adding multiple people to a chat
  • Giving a chat a title
  • Pinning a chat to the top of the list
  • Sending More than Text When Chatting
  • Adding emojis, GIFs, and stickers
  • Adding a file
  • Reacting to chat messages
  • ch. 15 Embracing Teams to Make Meetings Better
  • Getting Up to Speed with the Types of Meetings in Teams
  • Viewing Your Calendar in Teams
  • Creating a New Meeting and Inviting People
  • Joining an Existing Meeting
  • Using Teams for Conference Calls
  • Using Teams for Video Calls
  • pt. 5 MANAGING EMPLOYEES FROM HOME
  • ch. 16 Introducing the Basics of Managing Virtual Employees
  • Making Room for a New Kind of Employee
  • Preparing to get virtual
  • Understanding changes to the office culture
  • Weighing the pros and cons of telecommuting
  • Managing from a Distance
  • Increasing your interaction
  • Providing long-distance recognition
  • Using the Internet
  • Managing Different Shifts
  • ch. 17 Transitioning from Old-School Manager to Virtual Team Leader
  • Recognizing Which Leadership Style Works Best
  • Examining what makes virtual team leaders succeed
  • Determining whether you're a micromanager, coach, or hands-off manager
  • Comparing control-based and trust-based leadership
  • Taking the Opportunity to Grow
  • Pushing the boundaries of culture and C-level expectations
  • Knowing when to manage up
  • Contents note continued: Recognizing Common Virtual Team Issues
  • Poor communication
  • Lack of clarity, direction, and priorities
  • Loss of team spirit and morale
  • Lack of trust
  • Lack of social interaction
  • Tech issues
  • Cultural clashes
  • ch. 18 Adopting Best Practices in Communication
  • Identifying Four Components to Transform Your Communications
  • Looking Closer at Text-Only Communication
  • Examining the pros and cons
  • Using text-only communication effectively
  • Providing Consistent and Frequent Feedback
  • Establishing clear expectations
  • Recognizing the importance of two-way feedback and performance discussions
  • Giving feedback: The how-to
  • Shifting focus from individual accountability to team accountability
  • Establishing Best Practices with Communication Agreements
  • Choosing appropriate communication methods
  • Agreeing on expected response times
  • Setting the rules for handling conflicts
  • Choosing a problem-solving model
  • Agreeing on a process for communicating outside the team
  • Putting together your plan
  • Establishing standards for meeting participation
  • Utilizing the DISC Assessment Tool
  • pt. 6 ADDING BALANCE AND PEACE TO YOUR WORK-AT-HOME LIFE
  • ch. 19 Building Trust and Wellness in the Virtual Workplace
  • Building a Connection Culture
  • Being a leader your team wants to follow
  • Getting to know your team members
  • Reaching out and building rapport
  • Focusing On Workplace Wellness
  • Considering wellness best practices
  • Starting your team wellness program
  • Maintaining Healthy Boundaries
  • ch. 20 Using Mindfulness in Your Daily Life
  • Using Mindfulness at Work
  • Beginning the day mindfully
  • Dropping in with mini meditations
  • Going from reacting to responding
  • Solving problems creatively
  • Practicing mindful working
  • Debunking the multitasking myth
  • Finishing by letting go
  • Living Mindfully in the Digital Age
  • Assessing your level of addiction to technology
  • Using mindfulness to get back in control
  • Using technology to enhance mindful awareness
  • ch. 21 Stretching during the Workday
  • Step Away from the Desk: Standing Stretches
  • Standing chest stretch
  • Standing abdominal stretch
  • Standing side reach with legs crossed
  • Standing hamstring and calf stretch
  • Standing hip flexor stretch
  • Have a Seat: Stretches for the Professional Desk Jockey
  • Shoulders and neck stretch with circles
  • Chest stretch
  • Seated spinal rotation
  • Seated forward bend
  • Wrist and forearm stretch
  • Seated ankle circles
  • pt. 7 PART OF TENS
  • ch. 22 Ten Predictors of Virtual Team Success
  • Having the Right Technology
  • Hiring the Right Team Leader
  • Hiring the Right Team Members
  • Establishing Clear Team Vision and Values
  • Aligning Team Goals with Company Goals
  • Having a Solid Team Agreement in Place
  • Using a Communication Strategy
  • Agreeing on a Process for Team Workflow
  • Using an Onboarding Strategy for New Team Members
  • Actively Managing Executive Perceptions
  • ch. 23 Ten Great Slack Tips
  • Respond Promptly to New Users' Requests, Questions, and Feedback
  • Regularly View Slack Analytics
  • Tread Lightly with New Hires
  • Establish Slack as the Default Medium for Internal Communication
  • Emphasize Slack's Carrots More than Its Sticks
  • Keep an Eye Out for New Slack Apps
  • Tell Overly Exuberant Slack Members to Tone It Down
  • Publicize Your Status and Availability
  • Try Before You Buy
  • Know When to Turn Slack Off.