Table of Contents: “…/ Jennifer Berardi -- Citizen-centred service in Canada: from research to results / Brian Marson -- The road to NGO: the transformation of the institute of public administration of Canada, 1985-95 / Patrice Dutil and Michael McConkey -- Is there a gulf between theory and practice in public administration journals? Can it be overcome? / Barbara Wake Carroll -- Case studies and the case study method in Canadian public administration / Carolyn Johns.…”
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