The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first

The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /

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Bibliographic Details
Main Author: Thompson, Harvey
Format: Book
Language:English
Published: New York : McGraw-Hill, [2000]
Subjects:
International Business Machines Corporation > Customer services.
International Business Machines Corporation.
Customer services.
Customer relations.
Success in business.

University Library ARS Main Stacks

Holdings details from University Library ARS Main Stacks
Call Number: HF5415.5 .T484 2000
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