Assessing service quality : satisfying the expectations of library customers /
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Main Author: | |
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Other Authors: | |
Format: | Book |
Language: | English |
Published: |
Chicago :
American Library Association,
2010.
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Edition: | Second edition. |
Subjects: |
University Library Folios, 3rd Floor
Call Number: |
Folio Z711 .H45 2010
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Copy 1 | Available Request this item |