Putting citizens first : engagement in policy and service delivery for the 21st century

Putting citizens first : engagement in policy and service delivery for the 21st century /

This book explores the ways in which governments are putting citizens first in their policy-making endeavours. Making citizens the focus of policy interventions and involving them in the delivery and design is for many governments a normative ideal; it is a worthy objective and sounds easy to achiev...

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Bibliographic Details
Other Authors: Lindquist, Evert A. (Editor), Vincent, Sam (Editor), Wanna, John (Editor)
Format: Electronic eBook
Language:English
Published: Acton, A.C.T. : ANU E Press, 2013.
Series:ANZSOG (Series)
Subjects:
Public administration.
Public administration > Citizen participation.
Public administration > Technological innovations.
Electronic government information.
Political rights.
Public interest.
public interest.
POLITICAL SCIENCE > Public Policy > General.
Electronic government information
Political rights
Public administration
Public administration > Citizen participation
Public administration > Technological innovations
Public interest
policy studies.
public sector.
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