Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards : a how-to-do-it manual with CD-ROM

Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards : a how-to-do-it manual with CD-ROM /

This work provides easy-to-follow advice for using the latest management tools. Evaluation tools are an essential part of improving service and proving the library's value.

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Bibliographic Details
Main Author: Dudden, Rosalind F.
Format: Book
Language:English
Published: New York : Neal-Schuman Publishers, [2007]
Series:Medical Library Association guides.
How-to-do-it manuals for libraries ; no. 159.
Subjects:
Libraries > Evaluation.
Medical libraries > Evaluation.
Libraries > organization & administration.
Benchmarking.
Needs Assessment.
Quality Control.
Libraries, Medical > Organization & administration.
Evaluation studies.
Libraries, Medical > Standards.
Library Services > Standards.
Bibliothèques > Évaluation.
Médecine > Bibliothèques > Évaluation.
Dienstleistung.
Evaluation.
Medizinische Bibliothek.
Qualitätsmanagement.
bibliothèque > évaluation > manuel.
bibliothèque > qualité des services > évaluation > manuel.
Bibliotek > utvärdering.
Medicinska bibliotek > utvärdering.
Libraries.
Medical libraries.

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Call Number: Z678.85 .D83 2007
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