Zero Outage : Putting ICT Quality First in the Digital Era /
This reference book shows how the Zero Outage method leads to more stability in operations, more reliability in projects and, ultimately, to greater customer satisfaction. It explains why clear standards for platforms, processes and personnel are essential for ensuring high ICT quality from end to e...
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| Main Authors: | , |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Cham :
Springer International Publishing : Imprint: Springer,
2017.
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| Series: | Management for professionals.
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| Subjects: | |
| Online Access: | Connect to this title online |