Mindful listening.

Listening is a critical skill for leaders and managers alike, but it's not as easy as it sounds. We often get distracted by what we want to say, rather than focusing on what someone else wants us to hear. But by listening well, you can engage employees, promote the discovery of ideas, and clari...

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Bibliographic Details
Format: Book
Language:English
Published: Boston, Massachusetts : Harvard Business Review Press, [2019]
Series:HBR emotional intelligence series.
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University Library Main Stacks, Lower Level

Holdings details from University Library Main Stacks, Lower Level
Call Number: BF323.L5 M56 2019
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