The managed heart : commercialization of human feeling /

"In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance...

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Bibliographic Details
Main Author: Hochschild, Arlie Russell, 1940- (Author)
Format: Electronic eBook
Language:English
Published: Berkeley : University of California Press, [2012]
Edition:Updated, with a new preface.
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