The tyranny of metrics /

How the obsession with quantifying human performance threatens business, medicine, education, government--and the quality of our livesToday, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewa...

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Bibliographic Details
Main Author:	Muller, Jerry Z., 1954- (Author)
Format:	Electronic eBook
Language:	English
Published:	Princeton : Princeton University Press, 2019.
Subjects:	Organizational effectiveness > Measurement. Performance standards. BUSINESS & ECONOMICS > Industrial Management. BUSINESS & ECONOMICS > Management. BUSINESS & ECONOMICS > Management Science. BUSINESS & ECONOMICS > Organizational Behavior. Organizational effectiveness > Measurement Performance standards Abstract knowledge. Embracing the Fog of War. From Higher Aims to Hired Hands. KPI. Mass Flourishing. No Child Left Behind. accountability. balanced scorecard. behavioral systems analysis. competitive advantage. formulaic knowledge. higher education. innovation. key performance indicators. metric fixation. organizational complexity. pay for performance. pay-for-performance. performance effects. performance measurement. performance problem. productivity. time loss. transparency. value-added testing.
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