The next frontier of restaurant management : harnessing data to improve guest service and enhance the employee experience /

"Provides managers, employees, and students with tools to better understand the complexities of the restaurant business and how to use those tools to improve business operations"--

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Bibliographic Details
Other Authors: Susskind, Alex M. (Editor), Maynard, Mark, 1967- (Editor)
Format: Electronic eBook
Language:English
Published: Ithaca : Cornell University Press, 2019
Series:Cornell hospitality management.
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