The Service Desk Handbook - A guide to service desk implementation, management and support /

The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary a...

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Bibliographic Details
Main Author: Nair, Sanjay (Author)
Format: Electronic eBook
Language:English
Published: Ely : ITGP, 2020.
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